Phase 1 · 5 minutes

🎨 Brand

Set your brand identity. Your logo and colours will appear across your ordering page and customer notifications.

🖼️ Logo

🖼️

Upload your brand logo

PNG or JPG, up to 5 MB — transparent PNG preferred

🎨 Colours

👁 Live Preview

Your Business

Welcome! What can we get started for you today?

Order Now
← Back to Registration Phase 1 of 12
Phase 2 · 5 minutes

🏪 Business Profile

Complete your business profile so customers can find you and trust your business.

🔎 Company Search (CRO)

Search your registered company and auto-fill core details from CRO public data.

🏢 Business Details

Not verified
Not verified

📍 Address

🕐 Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

📦 Collection Instructions

🔗 Social & Optional Details

🧾 Business Identity Details

These details are used during KYC document checks in the next phase.

Phase 2 of 12
Phase 3 · 5 minutes

🛡️ Compliance & KYC

We need a quick identity check before your account can go live. This is a legal requirement for payment safety and fraud prevention.

✅ Identity Check Overview

What is KYC and why do we ask for this?

KYC means "Know Your Customer". By law, we must confirm who runs this business before activating payments. We only use these documents for identity verification, fraud prevention, and compliance checks.

Simple checklist:

  1. Take or upload a clear selfie of the business owner/director.
  2. Upload the front of a valid ID.
  3. Upload the back of the same ID.
  4. We compare the selfie and ID photo.
  5. We match ID details with your business profile.
  6. If needed, we trigger a manual review.

📷 KYC Uploads and Validation

No file selected.
No file selected.
No file selected.
Phase 3 of 12
Phase 4 · 10–15 minutes

📋 Menu Setup

Upload your menu — our AI extracts the text, formats it by category, and populates the table below. Review and approve before continuing.

How would you like to add your menu?

Upload a file Recommended
PDF, image (PNG/JPG), or Word doc. AI extracts and formats everything automatically.
Build manually
Add categories and items row by row.
Phase 4 of 12
Phase 5 · 10 minutes

⚙️ Configure Products

Review and configure each product — adjust availability, extras, allergens, and preparation time.

Phase 5 of 12
Phase 6 · 5 minutes

💳 Payments

Choose how SERV pays out funds, connect your Revolut credentials, and confirm your settlement path before going live.

Select Your Payout Method

Click a payout method below to select it as your default route. Compare cost and settlement speed before confirming.

🏦
EUR IBAN / SEPA
Best for direct EUR account settlement
🔵
Revolut to Revolut
Fastest internal transfer route
💳
Card Payout
Quick card-based transfer
🧾
SERV Card Settlement
Customer pays SERV by card
Payout method Likely cost Speed
EUR IBAN / SEPA transfer
 Often included within your Revolut Business plan allowance; low fee after allowance. Instant if SEPA Instant is supported; otherwise same or next business day.
Revolut-to-Revolut transfer
 Often free or included. Usually immediate.
Card transfer/payout
 May have a separate fee shown before payment. Normally within about 30 minutes.
Customer paying SERV by card
 Separate merchant-processing fee. Funds generally settle within 24 hours.

Revolut API Configuration

Generate this key from your Revolut Business developer settings.
Required if you want payouts sent directly to your EUR business account.

🧪 Settlement Check

Run a quick verification to confirm your Revolut API key is valid and your selected payout route is ready to receive funds.

Phase 6 of 12
Phase 7 · 5 minutes

🚀 Fulfilment

Configure how your business handles orders — collection times, capacity, and staff notifications.

⏱️ Timing

Maximum orders accepted at one time before auto-pause

🔔 Order Notifications

⏸️ Busy Mode

Auto Busy Mode

Automatically pause new orders when concurrent limit is reached. Customers see an estimated wait time.

Manual Busy Mode

Toggle instantly from the dashboard. Customers are shown your next available slot.

🍳 Kitchen Workflow

Phase 7 of 12
Phase 8 · 2 minutes

🌐 Website Ordering

SERV automatically generates a branded ordering page for your business. Use it immediately or embed it on your own website.

🔗 Your ordering URL

Your page is live and ready to share:

Use lowercase letters, numbers, and hyphens only.
🔒https://your-business-slug.serv.ie/
↳https://serv.ie/shop/your-business-slug

📥 Embed on Your Website

Add this snippet to your website to embed the order button:

Preview will open https://serv.ie/shop/your-business-slug

🌍 Custom Domain Optional

Point a subdomain to your SERV page, e.g. order.joes-coffee.ie

Add a CNAME record pointing to cname.serv.ie in your DNS settings.
Phase 8 of 12
Phase 9 · 5 minutes

💬 WhatsApp Ordering

Connect your WhatsApp Business number so customers can place orders by message.

📱 Connect your WhatsApp Business number

Phase 9 of 12
Phase 10 · 5 minutes

✉️ Messaging

Customize the messages your customers see: welcome, order confirmation, and ready notifications.

✏️ Message Templates

👁️ Preview

☕ Your Business

Welcome! ☕ What can we get started for you today?

Flat White – €3.50
Americano – €3.20
Order Now
Phase 10 of 12
Phase 11 · 5 minutes

🧪 Test Order

Run a complete end-to-end test. Your business cannot go live until this succeeds.

End-to-End Test Checklist

1
Customer places an order
Open your ordering URL and place a test order using the Stripe test card.
2
Payment succeeds
Use card 4242 4242 4242 4242, any future expiry, any CVC.
3
Order appears in the dashboard
Verify the order is visible in your SERV dashboard with all details correct.
4
Staff marks order "Preparing"
Accept the order in the dashboard and change status to Preparing.
5
Staff marks order "Ready"
Update the order status to Ready for collection.
6
Customer receives ready notification
Verify the customer receives an SMS/push notification that their order is ready.
Phase 11 of 12
Phase 12 · 1 minute

🚀 Go Live

Review the launch checklist, then go live when you're ready.

Launch checklist

✅Business profile completeReady
✅Menu publishedReady
✅Payments configuredReady
✅Website ordering enabledReady
✅WhatsApp connectedReady
✅Test order passedReady
🎉

You're live!

Your ordering page is live at your-business-slug.serv.ie. Share it with your customers!

Phase 12 of 12 Return to Home